Frequently Asked Questions
Is the rose quartz stone natural?
Yes — 100% genuine natural rose quartz. Hand-selected for its soft pink color and quality. No dyed or synthetic stones.
Is it suitable for everyday wear?
Absolutely. It’s lightweight and comfortable for daily wear. The hypoallergenic chain is gentle on skin and tarnish-resistant.
What is the chain length? Is it adjustable?
The chain is 18 inches (approximately 45 cm) and adjustable, so you can easily find your perfect fit for layering or wearing alone.
What size is the heart pendant?
The heart-shaped pendant is super dainty at approximately 10mm x 10mm (about 0.4 inches). It’s delicate, minimalist, and perfect for everyday wear or layering.
What material is the chain?
This necklace features a rose gold-tone plated alloy finish and is nickel-free, making it hypoallergenic and comfortable for everyday wear. To protect the plating, avoid prolonged contact with water, chemicals, and remove before sleeping.
Does it come with nice packaging? Is it gift-ready?
Yes! It comes in a stylish pink customized gift box (9 × 7 × 3 cm). Clean, modern, and elegant — perfect for gifting to yourself or someone special.
How long does shipping take?
We process orders within 1–3 business days and email you tracking once shipped. Most US orders arrive 5–8 business days after shipping. Free shipping on all orders during our Grand Opening.
What if I need to return or exchange it?
Your satisfaction is important to us. We offer easy returns within 30 days for unworn items in original condition. Please check our Return Policy page for full details.